Suddenly, the Steam Machine’s Price Isn’t Buyers’ Biggest Concern
Valve has alerted Steam Machine customers in Europe that a cyberattack on CEVA Logistics, its shipping partner, might have exposed their order details. The breached data includes customers’ names, phone numbers, email addresses, delivery addresses, purchase details, and more, giving those who splurged on the pricey PC another thing to worry about beyond their budgets.
Valve says CEVA detected suspicious activity between July 29 and August 1 and later told Valve that attackers likely stole customer information, Bleeping Computer reports. The companies have not disclosed the number of affected Steam customers or the exact countries involved, nor has CEVA publicly identified the attackers, described their access method, or confirmed whether anyone has published or sold the data. That said, the attack also affected several European organizations linked to the logistics company, including Bol, De Bijenkorf, Ajax, ING, and Ace & Tate.
Credit: Valve
Thankfully, the incident didn’t involve Steam’s account, payment, or game-distribution systems, meaning online account information should be safe. Valve says CEVA isolated affected systems, took them offline, and hired outside investigators. Valve also says it has notified relevant data-protection authorities and continues to seek details from CEVA about the incident’s scope.
How is this a bigger concern than the Steam Machine’s $1,049 price? The exposed information could help criminals create delivery, customs, refund, and account support scams, among others.
Valve advises customers to avoid links and contact details in unexpected emails, texts, or calls. Any customers who entered their credentials on a suspicious site following the attack should change their password and keep Steam Guard enabled.
